PRODUCTION & RUSH ORDERS
Ready-to-ship items will be shipped out within two business days after purchase. Made-to-order pieces can take up to 6 weeks. If you need a rush order, contact us and we will do everything we can to ship your headpiece in time!
PRICING & CURRENCY
Our store is powered by a currency geo locator so the prices shown are your own country's. Once at checkout, the charge is made in USD. Don't panic! The currency is different but the amount of money is the same. Currency conversions happen as per the rates on xe.com.
We charge USD $30 to ship to the US and Canada, and USD $50 to the rest of the world.
International orders are sometimes subject to duties and tax fees which are not associated with Olivia The Wolf and are the buyer's responsibility. Please contact your local customs office for more information. Orders to the US and Canda qualify for a preferential tariff treatment under the CUSMA agreement.
All orders are shipped using a private owned courier company. Delivery usually takes no longer than a week.
ACCEPTED PAYMENT METHODS
We accept PayPal, Visa, MasterCard and American Express.
All sales are final. Please make sure you choose carefully and ask us everything you need to know before purchasing an item.
If an item is defective or damaged by a mistake on our part upon receipt, we will work with you to either repair or replace the item. A refund will be issued for both delivery and return shipping charges. The refund will be issued in the same form as original payment within 3 days of return receipt of the damaged item.